Hotel Review: The Westin Mission Hills Resort, Palm Springs

Westin Mission Hills Rancho Mirage

Aahh Spring Break… the term usually goes along the lines of pool parties, tiny swimsuits and margaritas… which are all still possible even when you have kids, in a much less glamorous version.. unless you are the Beckhams.

As much as I would love to take the family on a full one-week trip to the Bahamas this Spring Break, it just wasn’t realistic, time-wise and budget-wise… instead we decided to go for a quick escape to Palm Springs following our mini adventure at the Joshua Tree National Park (link to blog).

One of my travel & mileage-runs this year is to stay in as many Starwood Hotels as possible where I can collect my Starwood (SPG) Nights in order to earn a higher elite status with SPG and at the same time to accrue my Star points using my SPG Amex credit card that I had recently signed up for – which earns me 5 Star Points for each dollar I spent on every stay at SPG hotels.

SPG Amex also rewards new cardholders with 25,000 bonus points at sign up (minimum spending of $3,000 within 3 months is required to receive the bonus points) – which I plan to accumulate with other credit card purchases so that I can convert these Star Points into airline miles to fly Singapore Airlines, American Airlines, Emirates, British Airways or Cathay Pacific which are just a few from over 30 SPG airline partners.

I wrote some of the benefits of becoming an SPG member in a previous blog: Becoming an SPG Member Can Be Worthwhile, Doesn’t Matter Where You Live. 

Here’s what I’ve earned from staying 2 nights at The Westin:

2-Night Stay                                                                                          1,274 Points

Bonus for using SPG Amex                                                                 3,872 PointsB

onus for purchases in hotel (incl. room service)                             524 Points

Total                                                                                                       5,670 Points

Westin Mission Hills Rancho Mirage The Resort’s Main Entrance from Dinah Shore Drive was very Palm-Springy…

We chose The Westin Mission Hills Rancho Mirage because of its’ raving reviews on Trip Advisor being one of the best resorts in Palm Springs for traveling families and also because my husband wanted to play a round of golf while we stayed there, so it was a win for at least 2 reasons..

Westin Mission Hills Rancho Mirage

View from The Main Lobby was quite impressive.

Westin Mission Hills Rancho Mirage Lobby Hallway from Main Lobby’s Drop-Off to Reception

Westin Mission Hills Rancho Mirage Registration

Westin Mission Hills Rancho Mirage ReceptionReception / Registration for Check-Ins and Check-Outs.

Westin Mission Hills Rancho Mirage Resort MapThe Westin Rancho Mirage Resort Map (map credit: Starwood Hotels)

It turns out this resort has 16 guest buildings on their grounds. We didn’t realize it was such a big resort! Which is not always a good thing because it reduces its’ exclusivity.

Westin Mission Hills Rancho Mirage GroundsThe walk path from our building to the Main Lobby & Main Pool.

We were assigned a room in building 14 facing the Golf Course / Desert Mountains and we couldn’t complain.

Westin Mission Hills Rancho Mirage View from Room

Westin Mission Hills Rancho Mirage View from RoomWestin Mission Hills Rancho Mirage View from Room

The double queen bed room was nothing but ordinary, thankfully it was compensated by the view and direct patio access to the little garden and golf course (works well with kids).


Being on the Ground Floor for once is actually better than being on the top floor. There are only 2-floors in each guest building.

Westin Mission Hills Rancho Mirage Double Queen Room Bathroom

The bathroom was better and larger than I had expected after being unimpressed from entering the room.

 Westin Mission Hills Rancho Mirage Bathroom

Westin Mission Hills Rancho Mirage Golf

Westin Mission Hills Rancho Mirage Garden

Westin Mission Hills Rancho Mirage Pete Dye Golf Course Pete Dye Golf Course 

 Hotel Grounds near the Main Pool

One of the hotel staffs sent an email before our arrival to inform us about the upcoming kids activities  offered at the resort, which was quite a nice touch.

Some of the kids activities offered at the resort.

The hotel also has a Kids Club that operates like a Day Care Center (with a fee) for kids age 4 and older.

 Family Fishing Activity


The resort also has some fun pets to entertain the kids.

 The Main Pool at its’ busiest time. 

The popular feature from the Main Pool is the fun water slide!

If you don’t feel like walking, you can ride on the golf cart to get around the resort. 

The Verdict

While it is proven that this resort offers all sorts of facilities and activities for families complemented with beautiful hotel grounds and an amazing mountain backdrop, we were still not impressed with the quality of guest rooms that were a little outdated.

ordered room service on our first day and ordered Chicken Congee, Spaghetti Meatballs and Turkey Sandwich. The Congee was surprisingly very good but the rest of the food were quite average.

The overall service was good but not exceptional, we tried to order In-Room Breakfast the next morning and was put on hold for over 10 mins so we gave up on them. Considering the size of the resort and seeing how packed it was we understood the overwhelming customer demands they must have had, so it was not a big deal.

Would we stay here again when visiting Palm Springs?

Probably not….  because we rather try to experience the many other resort options around Palm Springs that are more exclusive and has nicer guest rooms, like our last stay at the Ritz Carlton Rancho Mirage (Link to Blog) which had a spectacular guest suite that made me wanted to stay in the room for the entire weekend.